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  Last update: Dec 2015 
HK and A-shares IQ Streaming Services- Security and SHA Certificate Upgrade Notice
The Hong Kong and A-shares IQ Streaming Services provided by ET net will renew the Security and SHA Certificate* on 04 December 2015 (Next Friday) from 4:15 p.m. to 4:45 p.m. remotely.
User is required to accept the new Security Certificate and ensure current computers has been upgraded to Vista or above operating system if you want to view streaming stock quote. When you are the first time login to IQ Streaming after system updates, you will be greeted with a prompt that reads “The application’s digital signature has been verified. Do you want to run the application? ’’
Then, you must press the “Run” button at the right bottom corner of the window or the “Enter” key on your keyboard to ensure that IQ Streaming will be started up properly in your browser.

What is Security Warning?

When the pop-up states, " Do you want to Continue? The connection to this website is untrusted." Clients will need to press "Continue" to validate the web certificate in order to identify and trust UTRADE Web.
 
Clients may see a Security Warning pop-up like the one below. The pop-up states,"Do you want to view only the webpage content that was delivered securely?" We would like you to click No.
Java Certificate pop-up for the Real-time Streaming service
 
Clients may see a Security Warning pop-up like the one below. The pop-up states,"Do you want to accept the certificate from web site "hk.uobkayhian.com.hk" for the purpose of exchanging encrypted information?" We would like you to click Yes.
Java Certificate pop-up for the Real-time Streaming service
 
Java Certificate pop-up for the Real-time Streaming service
Clients may see a new Java Certificate pop-up like the one below. The pop-up states, "Do you want to run this application?". We would like you to click the check box and then click Run. Then you should not have to worry about seeing any more Java Warnings or pop-ups like this from the platform, until perhaps you update or reinstall Java.
Java Certificate pop-up for the Real-time Streaming service
 
Java Applet Certificate of US Quote 25
Please be informed that the update of Java Applet Certificate will be available for US Quote 25 after the market is closed on 13 September 2013. Clients may see a new Java Certificate pop-up like the one below. The pop-up states, "The application's digital signature has been verified. Do you want to run the application?". We would like you to click the check box and then click Run.
US Quote 25
Another common pop-up
Another common pop-up that some clients are receiving is the following. It may appear in the middle of loading the online trading platform. Clients please click "Don't Block" to continue loading.
Another common pop-up
If you are still having problems, please don't hesitate to call our Client Service Hotline: (852) 2136 1818.
If you are still having problems, please don't hesitate to call our Client Service Hotline: (852) 2136 1818.