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Last updated: Oct 2017

UTRADE Web

Basic Configurations Requirements to Run UTRADE Online Trading Platform

Processors: Central Processor Unit 2GHz or above
Memory: 1GB or above
Network Connection: Broadband installed
 
HTML 5 version

Operating System

Support

Windows 10 Yes
Windows 8 Yes
Windows 7 Yes
Windows XP Yes
MAC OS X (10.7 or above) No
 

Operating System

Real-time Streaming Users

Non Real-time Streaming Users

Microsoft Edge  Yes Yes
IE 11.0 or above Yes Yes
Google Chrome 45 or above Yes Yes
Firefox 43 or above Yes
Firefox 51 or below
Yes
Safari 9 or above No Yes
 
 

If clients still experience problems with our online trading platform, please call our Client Service Hotline: (852) 2136 1818.

Firewall and Proxy Server Configurations Requirements

Firewall: If a firewall is set at the network, TCP / IP port 80 and 443 must be opened
Proxy Servers: Support various Proxy Servers
   
 

UTRADE Mobile

Operating System

iPad/iPhone: iOS 4 or later
UTRADE Mobile on iPhone and iPad is available in the iTunes App Store as UTRADE HK Mobile
Android: Androids version 2.3 or later
UTRADE Mobile is available in Google Play as UTRADE HK Mobile