FAQ
 
 
   
General
   
1. How can I search the UTRADE mobile app for U.S. trading?
 
   
2. Is the mobile app accessible to trade for HK Stocks and A-Shares?
 
   
3. Will I get a separate set of User ID or Password for UTRADE HK Mobile for US Markets?
 
   
4. Do I need extra applications for a Mobile account for the US Markets?
 
   
5. What should I do if I have forgotten the login password or have trouble accessing the mobile app?
 
   
6. Is there any US stocks data feed services for the mobile app and how much does it cost?
 
   
7. How long does it take to apply for the data feed services?
 
   
8. How do I ensure I have logged off UTRADE HK Mobile for US Markets?
 
   
9. What are the U.S. mobile trading commissions?
 
   
10. Can I do margin financing trading via UTRADE HK Mobile for US Markets?
 
Trading
   
11. What kind of US stocks is tradable?
 
   
12. What kind of order types does UTRADE HK Mobile for US Markets provide?
 
   
13. Where can I learn more about the trading functions on UTRADE HK Mobile for US Markets?
 
   
14. Why can’t I place Market Orders or Stop Orders?
 
   
15. Why does error message “Incorrect Code” pops up when I put in HK stock code/ A-Shares code?
 
   
16. Why is there no “Modify Order” option for Stop Limit/Market/Stop Orders?
 
   
17. I modified the Quantity of a Partial Executed Limit Order and when the order is Fully Executed, the Total Quantity executed does not equal to the amount that I have amended?
 
   
18. Why is there no quick Buy/Sell buttons for HK Stocks and A-Shares?
 
   
19. What should I do if I need any trading assistances?